This error occurs when inheritable permissions are not enabled on a mailbox. You will see this error when trying to remove an ActiveSync Device:
To fix this, first enable Advanced Features
in ADUC:
Then open the user’s properties and browse to the Security tab. Click Advanced
and then place a check in the box labeled Include inheritable permissions from this object’s parent
. Click OK twice to apply. Wait for AD to replicate to your GCs then retry the action in Exchange. It will now remove the device successfully.
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